Job Descriptions – ANTEX Ventures

Below is a collection of current job descriptions available at ANTEX Ventures.

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1. Manager

Job Title: Manager
Reports To: Senior Management / Director
Location: Nairobi
Job Type: Full-Time

Role Overview

The Manager is responsible for overseeing day-to-day operations, managing staff performance, implementing company policies, and driving organizational growth.

Key Responsibilities

• Develop and execute business strategies to achieve goals.
• Supervise, train, and evaluate team members.
• Monitor operations and implement process improvements.
• Prepare reports, budgets, and forecasts.
• Ensure compliance with company policies and regulations.
• Resolve conflicts and operational challenges.
• Foster a positive and productive work environment.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Management, or related field.
• Minimum 5 years’ proven managerial experience.
• Strong leadership, problem-solving, and analytical skills.
• Excellent organizational and communication abilities.
• Proficiency in MS Office and business management tools.

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2. Driver

Job Title: Driver
Reports To: Transport/Logistics Officer
Location: Nairobi
Job Type: Full-Time

Role Overview

The Driver is responsible for safe, reliable, and timely transportation of staff, goods, or clients, while adhering to traffic laws and company safety policies.

Key Responsibilities

• Operate company vehicles safely for transport needs.
• Conduct pre-trip and post-trip inspections.
• Maintain vehicle cleanliness and report repairs.
• Plan routes and ensure timely delivery/pickup.
• Adhere to traffic rules and transport policies.
• Keep accurate records of mileage, fuel, and trips.

Qualifications & Skills

• Valid driver’s license with a clean record.
• Minimum 3 years’ professional driving experience.
• Good knowledge of local/regional routes.
• Ability to work flexible hours, including weekends.
• Safety-conscious, punctual, and disciplined.

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3. Receptionist

Job Title: Receptionist
Reports To: Office Administrator/Manager
Location: Nairobi
Job Type: Full-Time

Role Overview

The Receptionist serves as the first point of contact for clients and visitors, handling front desk operations and ensuring efficient communication within the organization.

Key Responsibilities

• Welcome and assist visitors professionally.
• Manage calls, emails, and correspondence.
• Schedule appointments and maintain calendars.
• Keep reception area clean and organized.
• Handle administrative tasks like filing and data entry.
• Direct inquiries to relevant staff or departments.

Qualifications & Skills

• Diploma in Business Administration, Office Management, or related field.
• Experience in front desk/customer service preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office applications.

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4. Plumber

Job Title: Plumber
Reports To: Maintenance Supervisor
Location: Mombasa
Job Type: Full-Time

Role Overview

The Plumber installs, repairs, and maintains water supply systems, fixtures, and equipment, ensuring safety and compliance with building codes.

Key Responsibilities

• Install/repair water pipes, drainage systems, and fixtures.
• Inspect systems to identify issues and solutions.
• Perform preventive maintenance.
• Read and interpret blueprints and technical drawings.
• Ensure compliance with safety regulations.
• Respond promptly to emergency repairs.

Qualifications & Skills

• Certificate/Diploma in Plumbing or related field.
• At least 2 years’ practical plumbing experience.
• Knowledge of water systems, tools, and codes.
• Ability to work independently and handle emergencies.
• Strong physical stamina and problem-solving skills.

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5. Housekeeping Staff

Job Title: Housekeeping Staff
Reports To: Housekeeping Supervisor/Manager
Location: Mombasa
Job Type: Full-Time

Role Overview

Housekeeping staff are responsible for maintaining cleanliness, hygiene, and order in assigned areas to ensure a safe and comfortable environment.

Key Responsibilities

• Clean and sanitize rooms, offices, and common areas.
• Replace linens, toiletries, and supplies.
• Report damages or maintenance needs.
• Ensure compliance with health and hygiene standards.
• Assist with laundry and waste management.
• Maintain housekeeping equipment and supplies.

Qualifications & Skills

• Prior housekeeping experience preferred.
• Attention to detail and adherence to cleaning standards.
• Strong time management and organizational skills.
• Physically fit to handle cleaning tasks.
• Flexibility to work shifts, weekends, and holidays.

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6. Customer Care Representative

Job Title: Customer Care Representative
Reports To: Customer Service Supervisor/Manager
Location: Nairobi
Job Type: Full-Time

Role Overview

The Customer Care Representative manages customer interactions, addresses inquiries, resolves complaints, and provides solutions to ensure satisfaction and loyalty.

Key Responsibilities

• Handle calls, emails, and live chats.
• Provide accurate information on services/products.
• Resolve complaints and escalate complex issues.
• Document interactions and update CRM systems.
• Follow up to ensure customer satisfaction.
• Collaborate with other departments for solutions.

Qualifications & Skills

• Diploma in Customer Service, Business Administration, or related field.
• Minimum 2 years’ customer service experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving and customer-first mindset.
• Proficiency in MS Office and CRM tools.

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Apply now using the link below

Navigate to www.forms.gle/Ubf5jR1u8sTiXKP16 to start the application process before deadline.

Application Deadline on October 15, 2025